Debt Recovery

Whether it is simply an overdue account or a difficult ‘hardcore’ debt, our debt collection division is specifically geared to retrieve your money as quickly and efficiently as possible. We undertake debt recovery services for businesses in the whole of the UK.

Debt Recovery Process

When you instruct us to recover a debt on your behalf, we will adapt our procedures in order to meet your commercial requirements. This could include you advising us of the type of approach to make to your customer, either ‘goodwill’ or ‘hard line’ dependant on whether future business transactions could be possible.

“The longer you wait for your money the less chance of recovery”

Our experienced debt collectors will use their negotiating skills and persuasive powers to extract payment and, where necessary, will initiate an instalment programme (subject to your approval) in instances where your customer does not have the means to settle the account with one payment.

Debt Collection & Legal Action

Where your debtors refuse to pay, we will suggest legal action if we feel that this is the most appropriate way forward, after taking the financial position of the debtor into account. We will not issue legal proceedings for bad debtors without your prior approval and only after advising you of the possible costs. In successful actions, the debtor will have to pay most of the legal fees, together with statutory or contractual interest. Throughout our debt collection activity, we will keep you fully appraised of progress at regular intervals on a ‘case-by-case’ basis. Should you prefer to avoid legal action, we also offer dispute resolution through our in house service.

All our debt recovery work is conducted on a ‘no collection – no fee basis’ (excepting disbursements). Our charges are based on successful recovery and we charge a commission on the amount of debt recovered at a pre-determined rate, as per our terms of business.

For more information, please contact Mr. Shahazad Chughtai, our Debt Recovery Manager, on 020 7242 1666.

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